Privacy Policy

Effective date: October 13, 2026

1. What we collect

  • Song details — the recipient's first name, your relationship, the occasion and the message you write. These are used solely to generate your song.
  • Your email — to deliver your song and, if you create an account, to sign you in.
  • Payment data — handled entirely by Stripe. We never see or store your card number.
  • Usage analytics — we use Google Analytics 4 to see how people move through the site (for example, which step of the song builder they stop at). This uses cookies and may be combined with Google Advertising to measure the performance of our ads. If you're signed in, we also attach a pseudonymous account identifier to these events so we can measure your journey across devices — this identifier is not your name or email address.
  • Error reports — if something breaks in your browser, we log the error message, the page it happened on, and your browser type so we can fix it. No personal details are included.

We also record first-party usage events, such as example exposure, playback and song-builder steps. A random site-specific browser identifier links these events within a visit; after sign-in, we can connect that visit to your account, song tasks and orders. We do not copy names, email addresses, song stories, lyrics or private song links into these usage events. Raw analytics events and identity links become eligible for deletion after 90 days and are removed by periodic batch cleanup.

2. How we use it

To generate your songs (song details are sent to our AI music provider for generation), deliver them by email, process payments, and keep the service running. We don't sell your data, and we don't use your stories to train models.

3. Sharing

Service providers only: Stripe (payments), Cloudflare (hosting and storage), Resend (email delivery), Google (analytics and advertising measurement), and our AI music generation provider. Each receives only what it needs to do its job. We never share the message you write or the recipient's name with advertising partners.

For Finnish songs, the recipient name, song details and personal message are sent through Kie to Suno for lyrics. The approved lyrics and music preferences are sent through Kie to Suno to generate the audio. Earlier Finnish drafts may continue using Gemini through Kie for lyrics. The finished audio is stored with Cloudflare.

4. Gift pages

When you share a gift page, anyone with that link can play the song and read the lyrics. Share the link only with people you want to hear it.

5. Retention and deletion

Songs and account data are kept while your account exists. Email support@songifted.com to delete your data — we'll confirm within 30 days.

6. Cookies and your choices

We use essential cookies (sign-in session and security) and analytics and advertising cookies from Google, which we use to measure how our ads perform. We do not sell your personal information for money.

Opting out. You can install Google's opt-out browser add-on, turn off ad personalisation in your Google Ad Settings, or block cookies in your browser — the site works fine either way. If you are a California resident and want us to stop sharing your information for cross-context behavioural advertising, email support@songifted.com and we will action it.

You can stop first-party browser analytics using the link below. This browser preference does not delete essential account, song or payment records. We also honor Global Privacy Control for first-party browser analytics. Stop first-party browser analytics

7. Changes and contact

Updates will be posted here with a new effective date. Questions: support@songifted.com, or use the contact page. What you get for your money, refunds and who owns the finished song are covered in the Terms of Service.